Branch Operations Manager, Providence, Ri

Santander UK

Providence, United States of America
Base: $38,250.00 - $64,000.00 usd; bonus/equity: n...
On-site
Ensure branch operates efficiently and securely
Deliver exceptional customer experiences
Oversee risk controls and compliance
Santander UK is seeking a Branch Operations Manager for their Providence, RI location, responsible for overseeing branch operations while ensuring compliance and delivering exceptional customer experiences. The ideal candidate should have extensive experience in branch banking and cash handling, with a strong focus on customer service and problem-solving skills

Job Summary

  • As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth.
  • You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions.
  • This position requires travel to support both the Barrington, RI and the Elmhurst, Providence Branches.

Matching Summary

Match Score: 85

Santander UK is seeking a Branch Operations Manager for their Providence, RI location, responsible for overseeing branch operations while ensuring compliance and delivering exceptional customer experiences. The ideal candidate should have extensive experience in branch banking and cash handling, with a strong focus on customer service and problem-solving skills.

Salary

Base: $38,250.00 - $64,000.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Ensure branch operates efficiently and securely
  • Deliver exceptional customer experiences
  • Oversee risk controls and compliance
  • Lobby management and welcoming environment
  • Cash handling and accurate audit logs
  • Utilize data-driven decision-making

Nice-to-have

  • Customer-centric transformation
  • Bold thinking and innovation
  • Digital platform engagement
  • Support team member growth

Key Requirements

  • High school diploma, GED: or equivalent education - Required
  • 3+ Years demonstrated successful experience in branch banking or related operations
  • 18+ Months cash handling experience
  • 18+ Months customer service experience in high volume, fast paced environment

Work Rights

Not specified

Tailored Resume

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