Ingeniera/o De Soporte En Campo - Leon Guanajuato

Unisys UK

León, Guanajuato, Mexico
Not specified; per diem provided for travel
Onsite
Minimum 1 year field support experience
Windows 10 and 11 migration expertise
Router configuration and network setup
Unisys UK is seeking a Field Support Engineer in León, Guanajuato, responsible for providing technical service and support for various computing equipment. The role requires practical experience in technical support, particularly with Windows systems and networking, along with a strong service orientation

Job Summary

  • This role involves providing on-site technical support for diagnosing, repairing, and maintaining servers, computers, and laptops across León and surrounding areas.
  • Technicians must utilize an ITSM platform to manage service requests while adhering to defined workflows and Service Level Agreements (SLAs).
  • The position requires exclusive employment with the company and offers per diem reimbursement for necessary travel and transportation costs.

Matching Summary

Match Score: 85

Unisys UK is seeking a Field Support Engineer in León, Guanajuato, responsible for providing technical service and support for various computing equipment. The role requires practical experience in technical support, particularly with Windows systems and networking, along with a strong service orientation.

Salary

Not specified; Per diem provided for travel

Skills & Requirements

Must-have

  • Minimum 1 year field support experience
  • Windows 10 and 11 migration expertise
  • Router configuration and network setup
  • Computer hardware repair and maintenance
  • Basic telephony cabling and configuration
  • Own vehicle required for travel

Nice-to-have

  • Service-oriented attitude with patience
  • Friendly communication with users
  • Availability for local and regional travel

Key Requirements

  • Engineering degree in Systems or related field OR High School diploma with experience
  • Residency in León, Guanajuato required
  • Direct contract employment with exclusivity clause

Work Rights

Not specified

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