Associate, Payroll Client Services - Sat- Wed - Amer

amar.io

Americas
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
On-site (saturday to wednesday)
Payroll customer service experience
Payroll regulatory requirements
Customer satisfaction
This job posting is for the position of Associate in Payroll Client Services at Remote, a company focused on global employment solutions. The role requires experience in payroll customer service and offers opportunities for career advancement within a supportive and innovative work culture

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 85

This job posting is for the position of Associate in Payroll Client Services at Remote, a company focused on global employment solutions. The role requires experience in payroll customer service and offers opportunities for career advancement within a supportive and innovative work culture.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll customer service experience
  • payroll regulatory requirements
  • customer satisfaction
  • Zendesk, Slack, Notion
  • team-oriented environment
  • resolve escalated customer issues

Nice-to-have

  • ambitious problems
  • future focused work culture
  • global impact
  • continuous learning

Key Requirements

  • payroll customer service role experience
  • advanced knowledge in specific jurisdictions
  • superior written and verbal communication skills
  • experience in customer support platforms
  • experience in collaboration tools

Work Rights

Not specified

Tailored Resume

Cover Letter