Customer Banking Specialist Relief - Dandenong Plaza

CommBank

Dandenong Plaza, VIC, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products.
  • We are interested in hearing from people who have proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide holistic customer solutions
  • Champion risk-adverse culture

Nice-to-have

  • Building a career with CommBank
  • Improving financial wellbeing
  • Interest in digital banking options

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Act with integrity
  • Place customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter