The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Park Beach Plaza Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
Matching Summary
The Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
Work in a busy retail environment
Frequent travel across branches
Nice-to-have
Collaborative and high-performing culture
Genuine interest in career growth
Championing processes and procedures
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions and find solutions
Ability to work in a busy, commercial and driven retail environment
Availability to cover predetermined roster Monday to Friday 8.30am - 4.50pm