This role leads the IT Application team in delivering enhancements, operational support, and project initiatives across a diverse enterprise landscape
Job Summary
This role leads the IT Application team in delivering enhancements, operational support, and project initiatives across a diverse enterprise landscape.
The manager is responsible for overseeing end-to-end support for critical systems like ERP, CRM, HRMS, and WMS while ensuring high availability and performance.
Candidates must possess strong vendor management skills to coordinate with external partners and ensure timely issue resolution and quality delivery.
Matching Summary
Match Score: 85
This role leads the IT Application team in delivering enhancements, operational support, and project initiatives across a diverse enterprise landscape.
Skills & Requirements
Must-have
8 years IT experience
Enterprise application management
Vendor management offshore teams
API and EDI integration knowledge
XML JSON interface specifications
ITSM incident problem change management
Nice-to-have
Low-code no-code platform familiarity
Supply chain demand planning exposure
Multi-country system rollout experience
Strong stakeholder communication skills
Continuous improvement mindset
Key Requirements
Diploma or Degree in Computer Science or IT
Minimum 8 years relevant IT experience
Proven leadership in application support and delivery