End User Services Engineer

WPP

Türkali, , Turkey
On-site
Level 1 and 2 incident management
On-site support services
Windows and mac cross-platform experience
This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work

Job Summary

  • This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work.
  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, ensuring IT deskside operations and standard technology services are delivered and supported.
  • We are committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities.

Matching Summary

This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • On-site support services
  • Windows and Mac cross-platform experience
  • AV technology working knowledge
  • IT asset procurement and management
  • Deployment of hardware and software

Nice-to-have

  • Customer-centred culture
  • Empathize and communicate effectively
  • Build excellent relationships
  • Professional demeanor under stress
  • Creative problem solvers

Key Requirements

  • 3 – 5 years IT help desk/desk side support
  • Able to manage time effectively
  • Must be able to work 100% onsite

Work Rights

Not specified

Tailored Resume

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