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Lush North America is seeking a Manager in Training for their Beachwood location, focusing on delivering exceptional customer experiences and supporting store operations. The ideal candidate should have retail management experience and a passion for ethical business practices.
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Job Summary
As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations.
The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
We Offer: A fun and funky store atmosphere where individualism is encouraged, A 50% discount off all our products to keep you smelling and feeling fresh, An unconventional retail structure to support your entrepreneurial spirit, The opportunity for growth as Lush loves to promote from within.
Matching Summary
Match Score: 75
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Lush North America is seeking a Manager in Training for their Beachwood location, focusing on delivering exceptional customer experiences and supporting store operations. The ideal candidate should have retail management experience and a passion for ethical business practices.
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Skills & Requirements
Must-have
Exceed daily sales goals
Unique and inclusive customer experience
Educate customers on brand values
Strong business acumen and metrics understanding
Support team on sales floor
Problem solve and motivate team
Support shop operational excellence
Maintain company standards for operations
Nice-to-have
Individualism encouraged
Entrepreneurial spirit
Promote from within culture
Fun and funky store atmosphere
Key Requirements
1-3 years managing or supervising in a retail environment
Excellent listening and communication skills
Excellent analytical, critical thinking and troubleshooting skills
Excellent organization and time management skills
Strong customer service, supervisory and sales skills
Knowledge and interest in skincare, natural beauty and ethical business