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DXC Technology is seeking an Agent Intern to assist clients with inquiries and service requests, ensuring compliance with company policies and enhancing customer communication. Ideal candidates should be pursuing a degree in computer science or related fields, have strong communication skills in Mandarin and English, and demonstrate a willingness to learn and work collaboratively.
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Job Summary
Assist in protecting confidential information and materials, fostering a strong cybersecurity compliance awareness.
Respond to customer inquiries and requests accurately and professionally under team guidance, ensuring a positive customer communication experience.
Utilize basic technical tools and systems to help resolve common customer issues and simple technical challenges under guidance.
Matching Summary
Match Score: 75
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DXC Technology is seeking an Agent Intern to assist clients with inquiries and service requests, ensuring compliance with company policies and enhancing customer communication. Ideal candidates should be pursuing a degree in computer science or related fields, have strong communication skills in Mandarin and English, and demonstrate a willingness to learn and work collaboratively.
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Skills & Requirements
Must-have
Customer inquiry and request response
Ticket system information recording
Basic technical tool and system usage
Follow-up actions within time limits
Adherence to company policies and procedures
Nice-to-have
Strong sense of responsibility and service
Ability to handle multiple tasks
Good communication and understanding
Team collaboration and mutual support
Key Requirements
Undergraduate student in Computer Science or related fields