Head Of Operations & Retention For Dtc Health Wellness
Jobgether
Switzerland, Switzerland
On-site
Transform post-purchase operations
Optimize customer journeys after checkout
Oversee critical operational systems
The Head of Operations & Retention for DTC Health Wellness role requires a strategic leader to enhance post-purchase operations for a high-growth health and wellness brand in Switzerland. The position emphasizes improving customer retention and fulfillment processes within a fast-paced, entrepreneurial environment
Job Summary
This leadership role is focused on transforming post-purchase operations into a competitive advantage by improving fulfillment, customer retention, and overall experience.
You will oversee critical operational systems, optimize customer journeys after checkout, and build efficient processes that support sustainable growth.
Working in a fast-paced and entrepreneurial environment, you will have significant ownership and influence across logistics, support, and performance metrics.
Matching Summary
Match Score: 85
The Head of Operations & Retention for DTC Health Wellness role requires a strategic leader to enhance post-purchase operations for a high-growth health and wellness brand in Switzerland. The position emphasizes improving customer retention and fulfillment processes within a fast-paced, entrepreneurial environment.
Skills & Requirements
Must-have
transform post-purchase operations
optimize customer journeys after checkout
oversee critical operational systems
build efficient processes for growth
Nice-to-have
strategic operator mindset
thrives in fast-paced environment
passionate about operational excellence
solving complex challenges
Key Requirements
Strategic operator with operational excellence focus