Not specified; annual compyny incentive scheme + s...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
You will manage a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in their recovery
Job Summary
You will manage a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in their recovery.
The role offers full training so no previous case management experience is required, with the option to work from home up to 3 days per week after training.
EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.
Matching Summary
You will manage a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in their recovery.
Salary
Not specified; Annual company incentive scheme + salary reviews mentioned
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management skills
Analytical problem solving and decision making
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Outcome and results focused mindset
Willingness to learn and develop professionally
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Personal injury experience in alternative schemes highly desirable
Highly developed organizational and coordination skills