Contact Center Communications Analyst

Travel + Leisure Co. International

Clark Freeport Zone, Pampanga, Philippines
Attractive salary; not specified; discounted hotel...
Not specified (assumed to be fully on-site based on location).
1-2 years call center experience
Strong verbal and written communication skills
Proficiency in crm software usage
Travel + Leisure Co. International is seeking a Contact Center Communications Analyst to provide exceptional customer service from their Clark Freeport Zone location. The ideal candidate will have 1-2 years of experience in a call center environment and possess strong communication and problem-solving skills

Job Summary

  • The company is the world's leading vacation ownership and travel membership company dedicated to putting the world on vacation.
  • As a Call Centre Analyst, you will handle inbound calls with professionalism while collaborating with cross-functional teams to resolve complex issues.
  • Employees receive an attractive salary package, discounted hotel stays globally, and a development pathway for career growth.

Matching Summary

Match Score: 85

Travel + Leisure Co. International is seeking a Contact Center Communications Analyst to provide exceptional customer service from their Clark Freeport Zone location. The ideal candidate will have 1-2 years of experience in a call center environment and possess strong communication and problem-solving skills.

Salary

Attractive salary; Not specified; Discounted Hotel & Resort stays globally

Skills & Requirements

Must-have

  • 1-2 years call center experience
  • Strong verbal and written communication skills
  • Proficiency in CRM software usage

Nice-to-have

  • Passion for delivering exceptional service
  • Ability to multitask in fast-paced environment
  • Commitment to continuous improvement

Key Requirements

  • 1-2 years of customer service experience
  • Experience in a call centre environment

Work Rights

Not specified

Tailored Resume

Cover Letter