Info Desk Specialist

Nationwide Children's Hospital

Main Campus, OH, United States
General office and multitasking skills
Good listening and excellent interpersonal skills
Knowledge of standard medical terminology
Greets visitors, responding to inquires or problems and directing visitors to requested locations

Job Summary

  • Greets visitors, responding to inquires or problems and directing visitors to requested locations.
  • Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
  • Maintains and updates records of visitors, inquiries, and complaints.

Matching Summary

Greets visitors, responding to inquires or problems and directing visitors to requested locations.

Skills & Requirements

Must-have

  • general office and multitasking skills
  • good listening and excellent interpersonal skills
  • Knowledge of standard medical terminology
  • Ability to type 35 words per minute
  • Ability to maintain confidential information
  • Enjoys working with the public

Nice-to-have

  • friendly, helpful attitude
  • Collaborates with other departments

Key Requirements

  • High school diploma, required
  • Two years of customer service experience, required

Work Rights

Not specified

Tailored Resume

Cover Letter