The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments
Job Summary
The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
Employees must advise customers on necessary repairs, compute costs for parts and labor, and maintain CSI standards above company levels.
The position requires regular attendance including evening hours, weekends, and holidays with interaction between customers, technicians, and management.
Matching Summary
The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
Skills & Requirements
Must-have
Valid Driver's License required
3-5 years automotive experience
Knowledge of vehicle mechanical operations
Nice-to-have
Excellent interpersonal and customer service skills
Intermediate Microsoft Office skills
Commitment to continuous improvement values
Key Requirements
High School Diploma or GED
Previous automotive or customer service industry experience