The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters
Job Summary
The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters.
The specialist acts as a liaison to third-party collection agencies and coordinates the submission of past due accounts for resolution.
This position requires working closely with station sales staff to process credit applications and ensure proper approvals are obtained before billing setup.
Matching Summary
The role involves supporting markets by managing collection portfolios and handling customer-sensitive collection calls and delinquency letters.
Skills & Requirements
Must-have
5 years experience in collections
Excellent verbal and written communication
Strong analytical and problem-solving skills
Ability to manage multiple projects
Experience with Excel
Nice-to-have
Associates degree in Accounting or Management
Self-motivated team player
Proactive high attention to detail
Fast-paced environment adaptability
Key Requirements
Minimum 5 years' experience in customer service or collections
Associates degree in Accounting or Management preferred