Federal Account Support Manager, Clearance Required Secret, Or Top Secret, Co

Hewlett Packard Enterprise

Colorado Springs, CO, US
Base: usd 111,000 - 211,000 annually in colorado; ...
Fully remote
Secret or top secret clearance required
Remote/teleworker with onsite occasional work
Technical and managerial customer support
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility.
  • This role involves managing onsite delivery of software services and providing direct post-sales technical support to ensure customer satisfaction and loyalty.
  • The company offers comprehensive health and wellbeing benefits, personal and professional development programs, and fosters an inclusive environment where employees can grow.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces varied backgrounds and flexibility.

Salary

Base: USD 111,000 - 211,000 annually in Colorado; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellbeing benefits

Skills & Requirements

Must-have

  • Secret or Top Secret clearance required
  • Remote/Teleworker with onsite occasional work
  • Technical and managerial customer support
  • Service Level Agreement compliance
  • Mission Critical and ITIL certifications
  • Account retention and revenue growth
  • Strategic account support and consulting

Nice-to-have

  • Mentoring and guidance skills
  • Cross-division team leadership
  • Advanced project management skills
  • Customer centric solutions
  • Change management expertise
  • Growth mindset and creativity
  • Unconditional inclusion culture

Key Requirements

  • US Citizenship required
  • Secret or Top Secret clearance
  • Bachelor's degree preferred or Associate degree with 6-8+ years experience
  • Mission Critical and ITIL certifications
  • 6-8+ years related work experience

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter