Solution Architect For Dynamics 365 Customer Engagement – Field Service And Customer Service

Concentrix

Portugal
Dynamics 365 field service expertise
Dynamics 365 customer service knowledge
Power app development experience
We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service

Job Summary

  • We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service.
  • The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.
  • Strong ability to engage with key technical stakeholders and business decision makers.

Matching Summary

We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service.

Skills & Requirements

Must-have

  • Dynamics 365 Field Service expertise
  • Dynamics 365 Customer Service knowledge
  • Power App development experience
  • enterprise level integrations
  • customer facing roles

Nice-to-have

  • AI technologies experience
  • modern engineering practices
  • collaborative skills
  • technical training delivery

Key Requirements

  • Fluent English and Portuguese
  • Located in Portugal or Romania
  • Microsoft certifications preferred

Work Rights

Not specified

Tailored Resume

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