Solar Service Coordinator

Comcast Corporation

Base: $20.21 - $30.31; bonus: eligible for bonus u...
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Field technician schedule coordination
Work order volume management
Customer appointment scheduling
** Comcast is seeking a Solar Service Coordinator for its subsidiary, Solar Energy World, to manage technician scheduling and ensure adherence to service level agreements. The ideal candidate will possess strong communication skills and relevant experience in customer service and scheduling. **

Job Summary

  • This role focuses on building and managing technician schedules to ensure appointment availability and adherence to service level agreements.
  • The position involves coordinating with leadership, updating field information, and maintaining direct customer contact as necessary.
  • Employees are expected to understand operating principles, own the customer experience, and drive results within a culture of inclusion.

Matching Summary

Match Score: 75

** Comcast is seeking a Solar Service Coordinator for its subsidiary, Solar Energy World, to manage technician scheduling and ensure adherence to service level agreements. The ideal candidate will possess strong communication skills and relevant experience in customer service and scheduling. **

Salary

Base: $20.21 - $30.31; Bonus: Eligible for bonus under applicable plan; Benefits: Best-in-class benefits including physical, financial, and emotional support options

Skills & Requirements

Must-have

  • Field technician schedule coordination
  • Work order volume management
  • Customer appointment scheduling
  • Service level agreement adherence
  • Ticketing system usage

Nice-to-have

  • Strong communication skills
  • Team collaboration mindset
  • Adaptability to variable schedules
  • Proactive customer experience focus

Key Requirements

  • High School Diploma or GED
  • 2-5 years relevant work experience
  • Ability to work nights, weekends, and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter