The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner
Job Summary
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
The jobholder must exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
Matching Summary
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
Salary
Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service and sales support
Branch teller operations
Digital banking engagement
AML, BSA and KYC compliance
Lobby management and customer greeting
Customer transaction processing
Nice-to-have
Bilingual skills
Strong interpersonal communication
Proven referral and sales ability
Adaptability and flexibility
Entrepreneurial spirit
Critical thinking
Key Requirements
High school diploma or equivalent
Minimum 1 year retail sales or customer service experience
Strong verbal communication skills
Ability to work under critical time constraints
Proficiency with internet user-level technology
Must meet Federal SAFE Act registration requirements