Conduct facility tours and pre-admission discussions
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements
Job Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
The position requires cultivating relationships with referrers and managing the complete admissions journey from initial enquiry to final agreement.
Mercy Health offers a stable environment with over 10,000 dedicated people providing care across multiple locations in Australia.
Matching Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
Skills & Requirements
Must-have
Manage admissions process end-to-end
Engage with referrers and families
Conduct facility tours and pre-admission discussions
Generate resident agreements and paperwork
Maintain CRM system compliance
Coordinate room turnover processes
Nice-to-have
Resilient and compassionate attitude
Passion for aged care services
Commitment to patient-centred care
Strong customer service skills
Ability to identify sales opportunities
Key Requirements
Current Police Record Check
Evidence of or process of obtaining required checks