$16.00-$20.00 ph; not specified; medical, dental +...
On-site
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Resolve customer complaints
Search Optics LLC is seeking a Body Shop Customer Service Representative for its Collision Center in Utica, NY. The ideal candidate will excel in providing excellent customer service, handling inquiries, and resolving complaints in a professional manner
Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
Match Score: 85
Search Optics LLC is seeking a Body Shop Customer Service Representative for its Collision Center in Utica, NY. The ideal candidate will excel in providing excellent customer service, handling inquiries, and resolving complaints in a professional manner.
Salary
$16.00-$20.00 per hour; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Resolve customer complaints
Communicate with customers through various channels
Keep records of customer interactions
Nice-to-have
Thrive on providing excellent customer experience
Problem-solving skills come naturally
Confident to resolve customer complaints
Key Requirements
Ability to stay calm in stressful/emotional situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills