Guest Service Agent

Sofitel Brisbane Central

Melbourne Airport, Victoria, Australia
On-site
Guest registration and departure
Accurate guest accounts
Professional phone etiquette
The Guest Service Agent position at Sofitel Brisbane Central, located at Melbourne Airport, seeks a reliable and charismatic individual to provide exceptional customer service and ensure guest satisfaction. The role includes guest registration, managing accounts, and maintaining security procedures, all while fostering a positive atmosphere

Job Summary

  • Accor welcomes you as you are and supports you to grow and learn every day, making sure that work brings purpose to your life.
  • You will be providing efficient service for guest registration and departure, maintaining accurate guest accounts and providing accurate, helpful information.
  • Benefits include learning programs, employee benefit card, complimentary car parking, mental health and well-being support, and access to Employee Assistance Program.

Matching Summary

Match Score: 85

The Guest Service Agent position at Sofitel Brisbane Central, located at Melbourne Airport, seeks a reliable and charismatic individual to provide exceptional customer service and ensure guest satisfaction. The role includes guest registration, managing accounts, and maintaining security procedures, all while fostering a positive atmosphere.

Skills & Requirements

Must-have

  • Guest registration and departure
  • Accurate guest accounts
  • Professional phone etiquette
  • Strict security procedures
  • Guest confidentiality and safety

Nice-to-have

  • Keen eye for detail
  • Strong sense of reliability
  • Charismatic communication style
  • Positive collaborative vibe
  • Ultimate guest champion

Key Requirements

  • Australian Full driver's licence or P2
  • Valid RSA Certificate in Victoria

Work Rights

Not specified

Tailored Resume

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