Guest Relations Executive (Lobby Lounge)

THE FULLERTON BAY HOTEL

Singapore
Not specified (assumed to be onsite)
Customer-oriented approach and patience
Problem solving and decision making skills
Hands on experience in cashier duties
The Fullerton Bay Hotel is seeking a Guest Relations Executive for its Lobby Lounge in Singapore. The ideal candidate will deliver exceptional customer service, manage guest interactions, and ensure a pleasant dining experience

Job Summary

  • The role involves welcoming guests to all food and beverage outlets to ensure a warm, professional, and personalized dining experience.
  • Responsibilities include assigning guests to tables to maximize space utilization while ensuring every guest receives attention and service.
  • The position requires monitoring guest complaints using instant pacification procedures and collating feedback to assist business decisions.

Matching Summary

Match Score: 85

The Fullerton Bay Hotel is seeking a Guest Relations Executive for its Lobby Lounge in Singapore. The ideal candidate will deliver exceptional customer service, manage guest interactions, and ensure a pleasant dining experience.

Skills & Requirements

Must-have

  • Customer-oriented approach and patience
  • Problem solving and decision making skills
  • Hands on experience in cashier duties

Nice-to-have

  • Warm professional personalized dining experience
  • Instant pacification procedures for complaints
  • Full understanding of Operating Procedures

Key Requirements

  • Experience in cashier duties
  • Problem solving skills
  • Decision making abilities

Work Rights

Not specified

Tailored Resume

Cover Letter