It Customer Service Representative

Accenture

Fully remote
Troubleshooting system/application issues
Installation and configuration of applications
Installation and configuration of operating systems
Taking ownership of customer issues reported & solving their problems through by providing resolution

Job Summary

  • Taking ownership of customer issues reported & solving their problems through by providing resolution.
  • Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues.
  • Should have on groundwork experience rather supporting remotely to customer.

Matching Summary

Taking ownership of customer issues reported & solving their problems through by providing resolution.

Skills & Requirements

Must-have

  • Troubleshooting system/application issues
  • Installation and configuration of applications
  • Installation and configuration of operating systems
  • Adhering to SLA
  • Working under pressure situations

Nice-to-have

  • Azure certification
  • AWS certification
  • Learning changing technologies

Key Requirements

  • Graduate in any stream
  • 15 years full time education
  • Groundwork experience

Work Rights

Not specified

Tailored Resume

Cover Letter