Patient Access Representative | Emergency Department Evenings | 36hrs/week

Sanford Health

Base: $16.25 - $23.00 ph; bonus/equity: not specif...
Extraordinary customer service
Patient registration and scheduling
Operating multi-line phone systems
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States offering many development and advancement opportunities

Job Summary

  • Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States offering many development and advancement opportunities.
  • As a Patient Access Representative, you will provide extraordinary customer service as the first point of contact to create a positive patient experience on the phone or in the clinic.
  • The position offers evening and weekend differentials, holiday pay, and overtime eligibility for hours worked over 40 per week.

Matching Summary

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States offering many development and advancement opportunities.

Salary

Base: $16.25 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Evening and weekend differential, holiday pay, overtime eligible

Skills & Requirements

Must-have

  • Extraordinary customer service
  • Patient registration and scheduling
  • Operating multi-line phone systems
  • Handling patient financial responsibilities
  • Coordinating referrals and pre-authorizations

Nice-to-have

  • Medical terminology knowledge
  • Collaboration with nursing and providers
  • Experience with telemedicine coordination
  • Ability to manage recall and waitlists
  • Providing a welcoming and safe environment

Key Requirements

  • High school diploma or equivalent preferred
  • One year medical office experience preferred
  • Six months customer service experience desired
  • BLS certification may be required for some locations

Work Rights

Not specified

Tailored Resume

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