Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions
Job Summary
Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions.
Design the architecture systems in the CRM Domain to ensure high performance and scalability, and optimize digital platforms.
Join a global marketing and advertising agency network operating in over 145 countries, specializing in creating meaningful media experiences.
Matching Summary
Responsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions.
Skills & Requirements
Must-have
Salesforce CRM platform expertise
Design efficient, scalable CRM solutions
API integration (REST/SOAP)
Cloud platforms (AWS, Azure, GCP)
CI/CD and version control tools
Data privacy laws (GDPR, CCPA)
Nice-to-have
Leading technical teams
Agile/Scrum environments
Continuous improvement initiatives
Client-facing presentations
Key Requirements
Deep knowledge of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics)
Experience with Apex (Salesforce), JavaScript, .NET
Experience leading and managing project development in Agile or Scrum environments