Operations Supervisor - Ehra

N.C. Department of Information Technology (NCDIT)

Unknown, US
$70,528 - $105,793; not specified; not specified p...
Onsite
Troubleshooting it systems
Providing technical support
Responding to operational issues
The N.C. Department of Information Technology (NCDIT) is seeking an Operations Supervisor for its Incident Management Center, responsible for leading a team to ensure the smooth operation of technology services throughout North Carolina. The position requires strong problem-solving skills and technical expertise, with a focus on maintaining system reliability and delivering effective service to clients

Job Summary

  • As an Operations Supervisor for the Incident Management Center (IMC), you will lead a dedicated group of professionals who keep statewide services running smoothly around the clock.
  • In this fast‑paced environment, you’ll guide frontline operators, ensure rapid response to operational issues, and help maintain the reliability of the essential systems North Carolina depends on every day.
  • The NCDIT Incident Management Center is a 24×7 operations center that monitors and reacts to events for services provided by NCDIT to other state agencies and to the public.

Matching Summary

Match Score: 85

The N.C. Department of Information Technology (NCDIT) is seeking an Operations Supervisor for its Incident Management Center, responsible for leading a team to ensure the smooth operation of technology services throughout North Carolina. The position requires strong problem-solving skills and technical expertise, with a focus on maintaining system reliability and delivering effective service to clients.

Salary

$70,528 - $105,793; Not specified; Not specified

Skills & Requirements

Must-have

  • Troubleshooting IT systems
  • Providing technical support
  • Responding to operational issues
  • Incident Management Center operations

Nice-to-have

  • Problem-solving and teamwork
  • Making a real impact
  • Professional growth opportunities

Key Requirements

  • Bachelor's degree and 2 years IT experience
  • Bachelor's degree and 3 years IT experience
  • Associate degree and 3 years operations/systems experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter