Associate Service Management Specialist - Per Diem - Days - Dio

Memorial Healthcare System

Miramar, Florida, US
Fully remote
Advanced technical support
End-user desktop training
Service desk experience
Memorial Healthcare System is seeking a Per Diem Associate Service Management Specialist to provide advanced technical support for applications, hardware, and service/network requests. The ideal candidate will have at least one year of IT experience, preferably in a help desk or service desk environment

Job Summary

  • This position is responsible for providing advanced support to employees, vendors, and patients regarding application and hardware requests.
  • The role includes diagnosing and resolving customer issues according to service level guidelines.
  • Memorial Healthcare System is committed to improving the health and quality of life for the community.

Matching Summary

Match Score: 85

Memorial Healthcare System is seeking a Per Diem Associate Service Management Specialist to provide advanced technical support for applications, hardware, and service/network requests. The ideal candidate will have at least one year of IT experience, preferably in a help desk or service desk environment.

Skills & Requirements

Must-have

  • Advanced technical support
  • End-user desktop training
  • Service desk experience

Nice-to-have

  • Customer service-related experience
  • Ability to work in fast-paced environment

Key Requirements

  • High School Diploma or Equivalent
  • Minimum one year of IT experience

Work Rights

Not specified

Tailored Resume

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