Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry
Salesforce UK
London, United Kingdom
Salesforce health/life sciences cloud
Technical customer success
Saas platform use
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion
Job Summary
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Matching Summary
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.