Sr Manager, Apac Customer Success

web

Kuala Lumpur, Malaysia
Fully remote
8+ years in customer success management
5+ years in complex software management
Strong leadership skills
Our culture is rooted in integrity, empathy, and shared enthusiasm

Job Summary

  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We are establishing a new Customer Success team based in Kuala Lumpur, Malaysia.
  • You’ll do meaningful work with Workmates who’ve got your back.

Matching Summary

Our culture is rooted in integrity, empathy, and shared enthusiasm.

Skills & Requirements

Must-have

  • 8+ years in Customer Success management
  • 5+ years in complex software management
  • Strong leadership skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Excellent verbal and written communication
  • Ability to mentor and develop others

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Ability to travel up to 35%
  • Experience in issue resolution and escalation management

Work Rights

Not specified

Tailored Resume

Cover Letter