Cycle & Carriage Industries Pte. Limited is seeking a Customer Service Advisor in Singapore to join their customer-centric team in the automotive sector. The role requires strong communication skills and a commitment to customer satisfaction, focusing on managing bookings, inquiries, and complaints
Job Summary
The role involves attending to customer requests for bookings, enquiries, and complaints through various channels in a timely manner.
You will communicate with customers to establish vehicle service needs and translate them into comprehensive quotations.
As a member of the Jardine Cycle & Carriage Group, you will join a highly customer-centric team recognized as an Employer of Choice.
Matching Summary
Match Score: 85
Cycle & Carriage Industries Pte. Limited is seeking a Customer Service Advisor in Singapore to join their customer-centric team in the automotive sector. The role requires strong communication skills and a commitment to customer satisfaction, focusing on managing bookings, inquiries, and complaints.
Skills & Requirements
Must-have
GCE O Levels or NITEC in Automotive Technology
2 years customer service experience
Experience in automotive industry preferred
Nice-to-have
Strong inclination to achieve customer satisfaction
Excellent communication skills with multiple stakeholders