People & Communications Services Agent (english Speaker)
KONE Croatia
Petaling Jaya, Selangor, Malaysia
Case management tool
Service level agreements (slas)
Process compliance
This role provides HR service delivery support to our Australia, New Zealand, and Southeast Asia clusters, managing end-to-end HR processes for internal customers
Job Summary
This role provides HR service delivery support to our Australia, New Zealand, and Southeast Asia clusters, managing end-to-end HR processes for internal customers.
Key responsibilities include logging requests in a case management tool, meeting SLAs and quality targets, notifying relevant parties of issues, and executing quality checks.
KONE fosters an innovative and collaborative working culture valuing individual contributions, employee engagement, and sustainability, while offering opportunities for career and personal growth.
Matching Summary
This role provides HR service delivery support to our Australia, New Zealand, and Southeast Asia clusters, managing end-to-end HR processes for internal customers.