Patient Family Relations Specialist

Mass General Brigham

Wentworth-Douglass Hospital, New Hampshire, United States
Base: $52,312.00 - $76,180.00/annual; bonus/equity...
Fully remote
3-5 years healthcare experience
Bachelor's degree required
Strong interpersonal communication skills
The role is responsible for overseeing all patient and family relations efforts at Wentworth-Douglass Hospital under Mass General Brigham

Job Summary

  • The role is responsible for overseeing all patient and family relations efforts at Wentworth-Douglass Hospital under Mass General Brigham.
  • Candidates must demonstrate competence in investigating issues, developing action plans, and utilizing Feedback Monitor Pro software for documentation.
  • The position offers a competitive base pay range of $52,312.00 to $76,180.00 annually along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role is responsible for overseeing all patient and family relations efforts at Wentworth-Douglass Hospital under Mass General Brigham.

Salary

Base: $52,312.00 - $76,180.00/Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs

Skills & Requirements

Must-have

  • 3-5 years healthcare experience
  • Bachelor's degree required
  • Strong interpersonal communication skills
  • Problem solving in complex situations
  • Feedback Monitor Pro software usage

Nice-to-have

  • RN or Social Work background preferred
  • Master's degree desired
  • Crucial Conversation skills training
  • Patient Family Advisory Council leadership
  • Compassionate and patient demeanor

Key Requirements

  • Bachelor's Degree minimum
  • 3-5 years people experience
  • Healthcare environment experience
  • Written and verbal communication ability
  • Computer operation proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter