The Student Records Specialist establishes and maintains files, academic records, and status changes pertaining to academic progress
Job Summary
The Student Records Specialist establishes and maintains files, academic records, and status changes pertaining to academic progress.
Responsibilities include answering and routing a high volume of phone calls and emails, processing grade changes, transcript requests, and online verifications.
Qualified candidates should possess effective professional written and oral communication skills and the ability to be thorough, consistent, and accurate.
Matching Summary
The Student Records Specialist establishes and maintains files, academic records, and status changes pertaining to academic progress.
Salary
$26.98/hour
Skills & Requirements
Must-have
Input student data
Maintain student records database
Process grade changes
Process transcript requests
Process online verifications
Audit student records
Nice-to-have
Effective professional communication
Thorough and accurate record interpretation
Commitment to USC's Unifying Values
Key Requirements
High school or equivalent
2 years minimum experience
General office skills
Associate’s degree preferred
3 years preferred experience
Knowledge of USC Student Information System (SIS) preferred
Familiarity with electronic signature platforms preferred