Bilingual Customer Service Representative

Lithia & Driveway

Dallas, TX, US
Base: $40,000-$60,000; bonus/equity: not specified...
Website support
Customer vehicle purchases
Chat, phone, and crm/email communication
Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy, transparent, and enjoyable

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy, transparent, and enjoyable.
  • The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD) focused on making car ownership easy, transparent, and enjoyable.

Salary

Base: $40,000-$60,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • website support
  • customer vehicle purchases
  • chat, phone, and CRM/email communication
  • maintain activity log

Nice-to-have

  • driveway website concierge
  • brand promise expert
  • thrives on a team
  • stays positive
  • lives our values

Key Requirements

  • Requires strong attention to detail
  • Requires excellent communication skills
  • Requires time management skills
  • Requires active listening skills
  • Requires critical thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter