Senior/Customer Quality Assurance Engineer

SCHOTT SINGAPORE PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 80 RAFFLES PLACE UOB PLAZA 048624
Sgd 4,000 - 6,000 / monthly pm
**
Fmea
Fishbone diagrams
Auditing
** SCHOTT SINGAPORE PTE. LTD. is seeking a Senior/Customer Quality Assurance Engineer to manage customer complaints and ensure high-quality standards within the organization. The ideal candidate should have a strong background in quality control methodologies, particularly in handling customer issues and complaints, and possess excellent communication skills. **

Job Summary

  • Customer Complaint Management: Handle customer complaints, feedback, and ensure prompt responses
  • Maintain positive and effective communication with customers to address and resolve issues
  • Analyze customer claims and lead problem-solving (8D) teams within the factory

Matching Summary

Match Score: 75

** SCHOTT SINGAPORE PTE. LTD. is seeking a Senior/Customer Quality Assurance Engineer to manage customer complaints and ensure high-quality standards within the organization. The ideal candidate should have a strong background in quality control methodologies, particularly in handling customer issues and complaints, and possess excellent communication skills. **

Salary

SGD 4,000 - 6,000 / Monthly

Skills & Requirements

Must-have

  • FMEA
  • Fishbone Diagrams
  • Auditing
  • SPC

Nice-to-have

  • Quality Control
  • Quality Management
  • Change Management
  • Root Cause Analysis
  • Problem Solving
  • Collaborative Problem Solving
  • Engineering Drawing And Design Specification
  • Feedback
  • Customer Complaints System
  • Customer Communication
  • Analyse Product Quality
  • Quality Control Management

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter