Client Relationship Manager

Apex Group

Sydney, Australia
Competitive remuneration commensurate with skills ...
Bachelor degree in business or finance
4 years corporate environment experience
Funds administration or custodian experience
Act as the dedicated point of contact and trusted advisor for clients while proactively managing relationships and resolving issues

Job Summary

  • Act as the dedicated point of contact and trusted advisor for clients while proactively managing relationships and resolving issues.
  • Coordinate internal stakeholders to fulfill incident requests, change requests, and ensure high levels of client satisfaction through SLA monitoring.
  • Identify revenue growth opportunities through cross-selling, contract reviews, and by championing service offerings to existing clients.

Matching Summary

Act as the dedicated point of contact and trusted advisor for clients while proactively managing relationships and resolving issues.

Salary

Competitive remuneration commensurate with skills and experience; Training and development opportunities included; Not specified

Skills & Requirements

Must-have

  • Bachelor Degree in Business or Finance
  • 4 years corporate environment experience
  • Funds administration or custodian experience
  • Advanced Microsoft Suite proficiency
  • Salesforce CRM administration skills

Nice-to-have

  • Strong problem-solving capabilities
  • Collaborative team player approach
  • Ability to work under pressure
  • Cross-selling and revenue growth focus
  • Trusted advisor mindset

Key Requirements

  • Bachelor Degree in Business or Finance-related discipline
  • At least 4 years' experience in a corporate environment
  • Experience in funds administration, funds management or a custodian

Work Rights

Not specified

Tailored Resume

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