Claims Process Analyst - Service Programs

AIG

Kuala Lumpur, Malaysia
Claims process analysis
End-to-end claims processes
Bordereaux review and reconciliation
Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims

Job Summary

  • Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.
  • Design and implement solutions that streamline manual processes, including automation using Excel macros, formulas, or Power Automate.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.

Skills & Requirements

Must-have

  • Claims process analysis
  • End-to-end claims processes
  • Bordereaux review and reconciliation
  • Excel macros and formulas
  • Power Automate or data automation tools
  • Data handling practices

Nice-to-have

  • Structured and analytical approach
  • Continuous improvement initiatives
  • In-person collaboration culture
  • Employee Resource Groups

Key Requirements

  • Proven experience in a process analyst role
  • Advanced proficiency in Excel
  • Familiarity with Power Automate
  • Experience in insurance or claims preferred

Work Rights

Not specified

Tailored Resume

Cover Letter