Customer Service Representative Ii

GPC Tools & Equipment Sydney

Grande Prairie, Canada
Customer order placement
Negotiating sale and purchase price
Customer relationship building
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves influencing gross profit through negotiating sale and purchase prices, adjusting pricing based on competition, and building customer relationships to drive repeat business.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale and purchase price
  • customer relationship building
  • inventory level maintenance
  • product sourcing
  • cost effective shipping determination

Nice-to-have

  • guidance to less experienced staff
  • handling challenging inquiries
  • driving process improvements

Key Requirements

  • High school diploma or GED
  • 3-5 years of related experience
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter