The Senior Outbound Supervisor acts as a primary decision-maker during normal and emergency situations, driving alignment to business objectives and partnering closely with management to optimize throughput, cost, and service levels
Job Summary
The Senior Outbound Supervisor acts as a primary decision-maker during normal and emergency situations, driving alignment to business objectives and partnering closely with management to optimize throughput, cost, and service levels.
This role leads, coaches, and develops outbound associates and team leads to consistently achieve and exceed performance expectations while championing a strong safety culture and ensuring compliance with company standards.
The position requires ownership of day-to-day outbound operations, monitoring KPIs, leading continuous improvement initiatives, and supporting cross-functional teams to meet overall site objectives.
Matching Summary
The Senior Outbound Supervisor acts as a primary decision-maker during normal and emergency situations, driving alignment to business objectives and partnering closely with management to optimize throughput, cost, and service levels.