Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites
Job Summary
Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites.
Collaborates with the Agilent Enterprise Sales team to develop sales opportunities, design Enterprise-level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs.
This job has a full time weekly schedule and includes the option to work remotely.
Matching Summary
Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites.
Skills & Requirements
Must-have
Enterprise laboratory-wide service programs
large integrated support services solutions
cross-functional and multi-vendor efforts
develop sales opportunities
customer needs and formulate/scope solutions
customer relationship management
cross functional collaboration skills
Nice-to-have
customer first mindset
third party service provider relationship development
creative problem solving ability
situational adaptable
common problem solving methodologies
Key Requirements
Minimum four-year university degree in a scientific field or equivalent experience
5 to 7 years laboratory instrumentation services support/consultative sales
Experience running customer driven projects
Strong business acumen skills
Strong English and local language proficiency
Rigorous program and/or project management experience