Client Retention Manager

BEATHCHAPMAN (PTE. LTD.)

Singapore, Singapore
**
Strong understanding of group insurance products
Experience in employee benefits or account management
Ability to manage renewal accounts through intermediaries
** BeathChapman (PTE. LTD.) is seeking a Client Retention Manager for their Singapore office, focusing on group insurance products and account management. The ideal candidate should have a minimum of three years of relevant experience and strong interpersonal skills to manage client relationships and resolve escalations. **

Job Summary

  • The role involves preparing and processing renewal invitations for group insurance products while managing relationships with intermediaries.
  • Candidates will collaborate closely with operations and claims teams to resolve escalations and ensure timely premium payments.
  • The position requires adherence to all regulatory and compliance standards while supporting various ad-hoc projects.

Matching Summary

Match Score: 75

** BeathChapman (PTE. LTD.) is seeking a Client Retention Manager for their Singapore office, focusing on group insurance products and account management. The ideal candidate should have a minimum of three years of relevant experience and strong interpersonal skills to manage client relationships and resolve escalations. **

Skills & Requirements

Must-have

  • Strong understanding of group insurance products
  • Experience in employee benefits or account management
  • Ability to manage renewal accounts through intermediaries
  • Collaboration with internal stakeholders for billing data
  • Skills in resolving operational and claims escalations

Nice-to-have

  • Support for ad-hoc projects
  • Strong interpersonal and relationship building skills
  • Adherence to regulatory and compliance standards

Key Requirements

  • Minimum of 3 years relevant work experience
  • Experience in group insurance or employee benefits
  • Background in account management

Work Rights

Not specified

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