Operations Analyst

Apexgroup Inc

Makati, Philippines
Competitive remuneration commensurate with skills ...
Not specified (assumed to be hybrid based on job nature).
5+ years experience in business analyst role
Strong communication skills written and verbal
Ability to prioritize and multitask tasks
Apex Group Inc. is seeking an Operations Analyst for their Makati, Philippines office. The role focuses on providing Level 2 support, bridging client needs with development teams, and improving service reliability through continuous initiatives

Job Summary

  • The role involves responding to triaged client queries and acting as a conduit between developers and support managers.
  • Candidates will serve as the accountable owner for assigned applications and drive continuous improvement initiatives.
  • The position offers training and development opportunities within a large global expanding business.

Matching Summary

Match Score: 85

Apex Group Inc. is seeking an Operations Analyst for their Makati, Philippines office. The role focuses on providing Level 2 support, bridging client needs with development teams, and improving service reliability through continuous initiatives.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; Training and development opportunities

Skills & Requirements

Must-have

  • 5+ years experience in business analyst role
  • Strong communication skills written and verbal
  • Ability to prioritize and multitask tasks

Nice-to-have

  • Passion for software development
  • Interest in financial services industry
  • Enjoy questioning status quo

Key Requirements

  • Reputable tertiary qualifications
  • SQL and .NET experience preferred
  • ITIL Certification V4 desirable

Work Rights

Not specified

Tailored Resume

Cover Letter