Service Manager - 11 Month Contract - The Rec Room Brentwood

cineplexentertainment.ca

Brentwood, ,
Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Guest service excellence management
Inventory and shrinkage control
Cash handling policy adherence
The Service Manager is responsible for ensuring policies, procedures, and standards are followed to deliver an exceptional guest experience across all departments

Job Summary

  • The Service Manager is responsible for ensuring policies, procedures, and standards are followed to deliver an exceptional guest experience across all departments.
  • They will manage operations, merchandise, and financial areas to maximize sales and profitability while supporting employee development and maintaining company culture.
  • The role requires maintaining compliance with health, food safety, and liquor service legislation and fostering a diverse and inclusive workforce.

Matching Summary

The Service Manager is responsible for ensuring policies, procedures, and standards are followed to deliver an exceptional guest experience across all departments.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest service excellence management
  • Inventory and shrinkage control
  • Cash handling policy adherence
  • Multi-department operational oversight
  • Employee training and coaching
  • Health and safety compliance

Nice-to-have

  • Conflict resolution skills
  • Event coordination and execution
  • Interpersonal and communication skills
  • Flexible work hours including weekends
  • Positive work environment cultivation

Key Requirements

  • 1-3 years managing high volume venue
  • Post-secondary education preferred
  • Provincial alcohol handling certificate
  • Experience in customer service and people management
  • Ability to work flexible hours including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter