Job Summary

• This role aims to revolutionize support for millions of PayPal users by transforming help from a last resort into a competitive advantage through AI-driven self-service.
• The successful candidate will apply systems thinking to map end-to-end support ecosystems and deliver user-centered, compliant solutions across digital products.
• PayPal offers a balanced hybrid work model requiring three days in the office and provides comprehensive benefits including healthcare, paid time off, and financial security resources.

Matching Summary

Salary

Base: $143,500.00 - $212,850.00 Annually; Bonus/Equity: Annual performance bonus, equity, or other incentive compensation available; Benefits: Comprehensive choice-based programs including healthcare, PTO, and mental health resources

Skills & Requirements

Key Requirements

• Bachelor's degree OR equivalent combination of education and experience
• Minimum 5 years in product design
• Portfolio demonstrating elegant UI and measurable impact

Work Rights