Sr Business Process Analyst - Knowledge Management And Ai
Workday
Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools
Job Summary
This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
The team partners with global counterparts to enable exceptional workmate performance and ensure a best-in-class customer experience.
Candidates will collaborate with technical teams to integrate knowledge management systems with other platforms for better data analysis and AI solution optimization.
Matching Summary
This role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
8+ years Business Process Analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
SQL and data visualization proficiency
KCS and Lean Six Sigma frameworks
Nice-to-have
Experience with AI chatbot systems
Understanding of machine learning concepts
Adaptability in high-growth environments
Strong written and verbal communication
Curious minds and courageous collaboration
Key Requirements
Bachelor's degree in related field or equivalent experience
8+ years as Business Process Analyst or similar role
5+ years in knowledge management tools and KCS methodologies
2+ years experience with SQL and data visualization tools
Demonstrated experience in BPMN, Lean, or Six Sigma