Customer Experience Executive (Changi / Up to $3.2k + PB)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.

Singapore, Singapore
Up to $3.2k; performance bonus included; not speci...
Not specified
Minimum 1 year customer service experience
Intermediate microsoft excel proficiency
Handle enquiries and complaints via email
Good Job Creations (Singapore) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service and enhance customer satisfaction. The role requires at least one year of relevant experience and proficiency in Microsoft Excel, offering a competitive salary with performance bonuses

Job Summary

  • The role involves delivering exceptional customer service by resolving issues and managing feedback across multiple touchpoints.
  • Candidates must possess intermediate proficiency in Microsoft Excel to analyze customer feedback and share actionable insights.
  • The position requires building in-depth product knowledge to provide tailored recommendations and ensure a positive customer experience.

Matching Summary

Match Score: 85

Good Job Creations (Singapore) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service and enhance customer satisfaction. The role requires at least one year of relevant experience and proficiency in Microsoft Excel, offering a competitive salary with performance bonuses.

Salary

Up to $3.2k; Performance Bonus included; Not specified

Skills & Requirements

Must-have

  • Minimum 1 year customer service experience
  • Intermediate Microsoft Excel proficiency
  • Handle enquiries and complaints via email

Nice-to-have

  • Active listening skills
  • Collaboration with internal teams
  • Service recovery protocol implementation

Key Requirements

  • Minimum 1 year of customer service experience
  • Intermediate level Microsoft Excel skills

Work Rights

Not specified

Tailored Resume

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