Customer Service Representative

BlueScope

Kalama, WA, US
Base: $70,000.00 - $83,570.00 annually; bonus: tar...
Hybrid
2 years customer service experience
Proficiency in microsoft office suite
Experience with erp or sap software
BlueScope is seeking a Customer Service Representative for its Steelscape division, located in Kalama, WA, or Rancho Cucamonga, CA. The role involves managing order fulfillment, developing customer relationships, and collaborating with various departments to ensure excellent service

Job Summary

  • The purpose of this position is to manage the order fulfilment process and develop strong relationships within our customer base as the key internal contact.
  • This role serves as the primary pivot point for customers to support various departments including Sales, Production Planning, Purchasing, Credit, Logistics, and Operations.
  • In addition to base salary, this position is eligible for a targeted annual bonus, health and welfare benefits, and a 401(k) match.

Matching Summary

Match Score: 85

BlueScope is seeking a Customer Service Representative for its Steelscape division, located in Kalama, WA, or Rancho Cucamonga, CA. The role involves managing order fulfillment, developing customer relationships, and collaborating with various departments to ensure excellent service.

Salary

Base: $70,000.00 - $83,570.00 annually; Bonus: Targeted annual bonus of x; Benefits: Health, welfare, 401(k) match

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Proficiency in Microsoft Office Suite
  • Experience with ERP or SAP software

Nice-to-have

  • Bachelor's degree preferred
  • Project management experience
  • Knowledge of manufacturing processes
  • Strong passion for excellent customer service
  • Self-starter with high achievement orientation

Key Requirements

  • Minimum HS Diploma or GED required
  • 2+ years customer service experience
  • ERP experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter