Cross-functional partnership and stakeholder management
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI
Job Summary
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
This role is key in providing guidance on financial and operational matters across the entire organization by partnering cross-functionally and supporting senior management.
Talkdesk fosters an inclusive culture where diverse perspectives drive success and every voice belongs, emphasizing empathy, trust, and transparency.
Matching Summary
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
Skills & Requirements
Must-have
Annual budget and quarterly forecast management
Financial modeling and variance analysis
Cross-functional partnership and stakeholder management
Sales and Marketing software spend tracking
Monthly and quarterly management reporting
GAAP compliant expense recognition
Nice-to-have
Curious mindset for data models
Strong communication and presentation skills
Ability to influence at all organizational levels
Experience with headcount reconciliation
Knowledge of Sales/Marketing key metrics
Embedded business partner relationship building
Key Requirements
3+ years relevant finance experience
SaaS experience strongly preferred
Experience with headcount reconciliation
Knowledge of Sales/Marketing metrics such as ARR, MRR, CAC, LTV