Customer Program Manager, Air Freight Customer Operations, Asia Pacific

DHL GLOBAL FORWARDING (SINGAPORE) PTE. LTD.

D16 Upper East Coast, Bedok, Eastwood, Kew Drive, 1 CHANGI SOUTH STREET 2 486760
Sgd 7,000 - 13,000 / monthly pm
On-site
Influencing skills
Problem and incident management
Communication
DHL Global Forwarding is seeking a Customer Program Manager for their Air Freight Customer Operations in Asia Pacific, responsible for overseeing the end-to-end execution of data center shipments. The ideal candidate will possess significant experience in international logistics, especially in managing time-critical shipments, and will thrive in high-pressure environments

Job Summary

  • Key Responsibilities 1
  • Visibility, Reporting &Documentation Maintain real‑time visibility across all active customer shipments Ensure 100% completeness and timeliness of all milestones as defined by customer
  • Track on‑time performance, delivery adherence, and recovery effectiveness Log incidents, root causes, and outcomes in a structured manner 8

Matching Summary

Match Score: 85

DHL Global Forwarding is seeking a Customer Program Manager for their Air Freight Customer Operations in Asia Pacific, responsible for overseeing the end-to-end execution of data center shipments. The ideal candidate will possess significant experience in international logistics, especially in managing time-critical shipments, and will thrive in high-pressure environments.

Salary

SGD 7,000 - 13,000 / Monthly

Skills & Requirements

Must-have

  • Influencing Skills
  • Problem And Incident Management
  • Communication
  • Demonstrate Resilience
  • Data Center

Nice-to-have

  • Organization & Prioritization Skills
  • Stakeholder Relations
  • Freight Forwarding
  • Problem Solving Skills
  • Inventory Management
  • Air Freight
  • Compliance
  • Transportation Security
  • Customer Service
  • International Logistics
  • Excellent Interpersonal Communication Skills
  • High Tech
  • Logistics And Transport
  • Exception Handling

Key Requirements

  • Minimum 10 years experience

Work Rights

Tailored Resume

Cover Letter